Poor signage concerns Newport rail station passengers
Posted by Ben Alexander.
Inadequate signage has been listed among a string of complaints passengers have about Newport's £22 million railway station.
According to the Western Mail, rail users have claimed that the new building has poor signage, no information point, and no clocks.
Even staff at the station admit they do not like it, the newspaper said.
Figures from the city council and regeneration chiefs now want to meet with Network Rail to resolve the problems.
Gareth Beer, chief executive of Newport Unlimited, the firm in charge of regeneration of the railway station area, told the newspaper he thought the station had perhaps been completed "in a rush" so as to be ready for the Ryder Cup golf tournament.
"Some of them are about the construction, painting has not been finished off after the effort to get the station finished for the Ryder Cup.
"But also I think some of the things are about organisation and signage.
"It is not immediately clear how you get from one platform to the other, where the exits are," he told the newspaper.
Mr Beer wants to meet with Tracy Lee, the managing director of Newport Council, in the coming days to discuss the problems.
Recently, the South Wales Argus reported that the site of the old station could become home to a new council information centre.
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